Why Employee Feedback is Critical to Future Business Success
Your people’s experience of work drives their performance and wellbeing. Gathering and analysing their feedback is essential to building a great people experience that aligns with your organisation’s strategic objectives.
Organisational qualities like agility and resilience, which were already important, are must-haves in a post-pandemic world. To thrive, you must be able to engage your people, harness their creativity and earn their trust.
At the same time, people’s expectations have changed radically. They now expect a relationship with their employer that is more meaningful and less transactional.
Are you ready to deliver that?10 Reasons to Gather Employee Feedback
- Attract your target candidates
- Optimise employee onboarding
- Improve retention rates
- Resolve performance issues
- Improve strategy and change execution
- Develop targeted wellbeing strategies
- Build high performing teams
- Drive employee engagement
- Shape management and leadership development
- Manage your culture
What do we mean by employee feedback?
Employee feedback can take many forms: Formal or informal, qualitative or quantitative, regular or ad hoc.
Our flexible online platform enables you to gather data in different ways, and for different purposes. Maximise the value of your organisation with our full package or simply choose the modules that best meet your needs.
Annual Engagement surveys
Keep your people strategy on track and get a whole-company perspective on your people experience with an annual employee survey.
Pulse Surveys
Our Pulse surveys help you quickly get a handle on specific issues, or can be scheduled to monitor progress on initiatives or areas of concern.
Candidate Experience
Candidate surveys help you optimise your hiring process and employer brand, to ensure that you’re landing the best people without paying a premium.
Joiner Experience
Get your relationship with new joiners off to the best possible start by acting on their feedback. Avoid the cost of losing joiners or, worse, keeping unhappy ones.
Stay Interviews
It pays not only to understand why your people leave, but why they choose to stay, if you want to improve retention.
Exit Interviews
Exit interviews stop you losing money out of the door, make targeted decisions to retain key talent and free up HR resource to create value.
Wellbeing Surveys
Our Wellbeing Surveys can help target initiatives and deliver the maximum benefit from your wellbeing budget.
Bespoke
If you don’t recognise what you want to do, we can help you to tailor our employee feedback platform to your requirements.
It’s not rocket science..
..But it is important to get it right
At The People Experience Hub it’s our mission to support a systematic, end-to-end approach to gathering and acting on data about how your people think and feel -that delivers value to your business and your people.
The world has moved on from the annual survey being the only way of understanding how your people think and feel. It’s also not just about ‘engagement’. There are virtually limitless use cases for employee feedback, but we recognise that can be an overwhelming message.
That’s why we’re on hand as your partner through the whole process from selecting the right ‘employee feedback mix’ for your business, though choosing questions, driving participation and developing insights that enable action.
Whatever platform or tools you use to gather employee feedback, however, it boils down to:
Asking focused, relevant and clear questions
Being focused is about knowing what’s important to the delivery of your strategic vision and mission, but you must also ask questions that are relevant to your people. And of course your questions must be clear in their intent.
Getting people interested in answering them
Why should your people answer your survey? Why is it important? How will it impact their lives? How you communicate your survey, focus groups or interviews, and how easy you make it for them to participate, is critical.
Turning your data into action
If people don’t see that their feedback makes a difference, they will be reluctant to give it. You don’t have to do what they want, but you do have to do something, whether it’s strategic or tactical, central or local to them.
Why choose The People Experience Hub?
You don’t need to be a rocket scientist, or even an expert in gathering and analysing employee feedback to get great results, when you work with us. Here are just a few of the reasons why our clients love our tech-led, human approach.
Flexibility to meet your needs
Our flexible platform includes a range of employee feedback tools, all of which are customisable to meet your needs. Use our questions or write your own.. ..it’s your choice.
Easy to use
We take the user experience seriously, so that your time and effort can be focused on the things that really matter.
Clear and actionable analytics
Our easy-to-understand analytics are available in real time, so managers can drill down and start taking action without delay.
Secure and GDPR compliant
We are absolutely committed to data privacy and security at all times and adhere strictly to ISO27001 standards and GDPR.
Dedicated support
OK, so this isn’t about the platform as such. But our Client Success team is dedicated to making your entire journey smooth and hassle-free.