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Website Privacy policy

The People Experience Hub

Introduction

This privacy policy is for this website; http://peopleexpereincehub.com and http://px-hub.com which is owned and managed by The People Experience Hub (which is a trading name of Cloud9 People Limited, company number 09501524) and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act 1998) (and any future Data Protection Act made as a result of GDPR) and the PECR (Privacy and Electronic Communications Regulations). This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Additionally, it will explain the use of cookies or software and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions.

Data we may gather

We may collect the following information through web forms used on this website:

  • Name and job title
  • Contact information including your email address
  • Demographic information such as location, preferences and interests
  • Website Usage Data
  • Other information relevant to enquiries about our products or services
  • Other information relevant to special offers or surveys we may run using our technology

How we use the data

Collecting this data helps us to deal with your enquiries, supply you with information you have requested, or send you offers and information that may be of interest.

Specifically, we may use data:

  • For our own internal record-keeping
  • To improve the products and services we provide and to develop our technology to better meet the needs of our clients
  • To contact you in response to a specific enquiry
  • To send you informational and/or promotional emails about industry developments, products, services, offers and other things we consider may be relevant to you
  • To call you regarding any of the above
  • To contact you via email, telephone or mail for market research reasons

Use of Cookies

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

This website uses cookies to enhance the user’s experience while visiting our website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer’s hard drive they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Website Visitor Tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party antivirus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party antivirus software or similar applications.

Contact & Communication With us

Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the applicable legislation.

Email Mailing List & Marketing Messages

We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the applicable regulations. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

Our EMS (email marketing service) providers are; Mailchimp and Email Blaster and you can read their privacy policies in the resources section.

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links that may from time to time be mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about the social media privacy and usage policies of the platforms we use in the resources section below.

Controlling your information

When you fill in a form or provide details via our website, you will see one or more tick boxes allowing you to opt-in to receive marketing communications from us by email, telephone, text message or post.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

  • Unsubscribe using the link in any of our marketing emails
  • Send an email to dataprotection@px-hub.com
  • Write to us at 400 Pavilion Drive, Northampton, NN4 7PA
  • We will

We will never release your personal information to third parties without your permission unless required by law.