Since the arrival of Covid-19, many more of us are now remote workers. However, some organisations may still be unfamiliar with managing remotely or be too large and complex to check in with each member of staff.
While it may not be realistic to check in with all your remote workers directly, a pulse surveycould be an effective alternative.
The essentials your people need while working from home include:
A way of communicating with other colleagues during work hours
The idea of a pulse survey is for it to be a quick exercise which gives you an accurate snapshot of your people and their feelings towards work.
For a pulse survey to be the most effective, we recommend having a few short questions that take no longer than 5 minutes to complete.
Your questions can be as simple as:
The results of this survey should give you enough data to act or follow up on specific areas to gain more insights.
For example, if most people responded “No” to the question “I have the correct access to the systems I need to carry out my job” this would need immediate action. Your IT team could follow this up by sending out instructions or remotely accessing computers and checking access.
Sometimes, the action needed is not immediately apparent, and this is where a follow-up survey can prove useful.
If your people responded “No” to “I feel I can switch off from work outside of working hours”, you could delve into this a bit more by sending a follow-up pulse with questions focussed on wellbeing would be a positive and actionable next step.
Ensuring your pulse survey is a success is always a concern. Our top tips for a successful pulse survey are:
In our survey platform, The People Experience Hub, it is possible to set up and send a pulse survey like this in a matter of minutes. If you would like to schedule a demo to find out more about the platform and how we could support you, please feel free to contact us at firstname.lastname@example.org.